Name or title of DPO: Rob Kay
Email address: firstname.lastname@example.org
Postal address: Data Protection Officer, CTC Software, 2nd Floor, Sunley House, Bedford Park, Croydon, CR02AP
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
CTC Software will not disclose your information to any unaffiliated third party unless CTC Software consider such disclosure to be necessary to comply with the law or other legal or regulatory process including litigation or similar proceedings, or to protect the interests, rights, safety, or property of CTC Software or others.
We will share personal information with companies, organisations or individuals outside CTC Software when we have your consent to do so. We require opt-in consent for the sharing of any personal information.
We will share personal information with companies, organisations or individuals outside of CTC Software if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
We may share non-personally identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place technical and organisational security measures to safeguard and secure the information we collect online. All information is stored on our secure servers which are located in the United Kingdom.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then all data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless you have consented for us to do so or are required to do so by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you provide consent for receipt at the point of submitting your ‘contact us’ query.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with an answer to a question you have asked or to comply with applicable legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
You may request details of personal information which we hold about you under the EU General Data Protection Regulations. If you would like a copy of the information held on you please write to email@example.com. We will aim to respond to such requests without undue delay.
If you believe that any information which we hold about you is incorrect or incomplete, please email us as soon as possible, at the above email address. We will promptly investigate the issue and respond to you without undue delay to confirm any course of action that we shall take.
Registered Number: 1933268; Data Protection Registration Number: Z4697047.